Introduction

Welcome to Eleganceera ("we," "us," or "our"), operated by Flyntworkstech Solutions Private Limited. Your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy details how we collect, use, and safeguard your data when you interact with our website and services. By using our site, you consent to the practices described herein. If you have any questions or require further information, please feel free to contact us using the details provided at the end of this document.

Information Collection

• Personal Information Provided by You

When you use our website to make purchases, create an account, or communicate with us, we collect personal information you provide directly. This includes:

• Contact Information: Name, email address, phone number.
• Address Details: Shipping address, billing address.
• Payment Information: Credit card details, payment method preferences.
• Order Information: Details of your purchases, including product types, quantities, and transaction history.
  

Additionally, any content you submit, such as product reviews or feedback, may also be collected. This data helps us process your orders efficiently, personalize your shopping experience, and enhance our customer service.

• Automatic Data Collection

As you browse our website, we automatically gather certain types of information to improve your experience and optimize our services. This includes:

• Log Data: 

We record details such as your IP address, browser type, operating system, and the pages you visit. This helps us analyze website traffic, troubleshoot issues, and enhance site performance.

• Behavioral Tracking: 

We use cookies, web beacons, and related tracking mechanisms to observe your site behavior and improve our offerings.

This data enables us to remember your preferences, provide personalized content, and deliver targeted advertisements based on your browsing behavior.

Information Usage

We utilize the information we collect to achieve several key objectives:

• Order Processing and Account Management: 

To fulfill your purchases, manage your account, and provide customer support. This includes processing payments, handling returns, and communicating order updates.

• Service Improvement: 

To analyze user behavior and website performance. This helps us identify areas for improvement, enhance user experience, and develop new features tailored to your needs.

• Personalization: 

To customize your shopping experience by recommending products, sending personalized offers, and displaying relevant content based on your preferences and browsing history.

• Communication: 

To keep you informed about promotions, new arrivals, special offers, and other relevant updates. This includes sending newsletters and notifications that may interest you.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our security practices include:

• We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers, ensuring that your personal information is secure during online transactions.

• Your personal data is stored on servers with encryption and limited access to ensure its security.

• We apply industry-standard measures to safeguard your information from unauthorized access or misuse.

• We continuously monitor our systems and update our security protocols to address potential vulnerabilities and ensure the protection of your data.

Despite our rigorous security efforts, no system can guarantee complete protection. We are committed to mitigating risks and taking appropriate actions in the event of a security breach.

Information Sharing

Your personal information remains confidential and is not sold or rented to other companies for marketing purposes. However, we may share your data in the following circumstances:

• Service Providers: 

We work with trusted partners who assist us with various functions such as payment processing, order fulfillment, and marketing. These providers are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes for which it was shared.

• Legal Compliance: 

We may disclose your information if required by law, such as in response to a subpoena or legal request, or to protect our rights, privacy, safety, or property, or that of others.

Data Retention

We keep your personal information only for as long as it is needed to fulfill the purposes outlined in this Privacy Policy.

• To process transactions and manage returns or exchanges.
• To comply with legal, tax, and accounting requirements.
• To maintain records of past interactions and address any issues that may arise.
• When your data is no longer needed, we securely dispose of it to protect your privacy. We regularly review our data retention practices to ensure compliance with legal requirements and industry standards.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not intentionally collect or request information from those under the age of 18. If you are a parent or guardian and believe your child has submitted personal data, please notify us as soon as possible. We will take prompt action to remove the data and ensure compliance with relevant regulations.

Your Rights

You have certain rights regarding your personal data, including:

• Access: 

You can request access to the personal information we hold about you and obtain a copy of it.

• Correction: 

If you find inaccuracies in your data, you can request corrections to ensure its accuracy.

• Deletion: 

Under specific conditions, you may request the deletion of your personal data from our systems. We will comply with such requests unless retention is required by law or for legitimate business purposes.

• Data Portability: 

You have the right to receive your data in a structured, machine-readable format and transfer it to another service provider if desired.

• Withdrawal of Consent: 

You may withdraw your consent for data processing at any time if consent was the basis for processing.

• Objection to Processing: 

You can object to the processing of your data, particularly for direct marketing purposes or where processing is based on legitimate interests.

Complaints

If you suspect a breach of your privacy rights, you can escalate the issue by filing a complaint with the pertinent data protection authority. For the best resolution, we encourage you to get in touch with us directly regarding any issues.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or operational needs. Any changes will be posted on our website, and the updated policy will take effect immediately upon publication. To stay current on our privacy practices, we suggest reviewing this policy from time to time.

Contact Us

For any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: flyntworkstechsolutionsprivate@gmail.com 

We are devoted to providing prompt and clear responses to your inquiries. Your privacy and satisfaction are our top priorities.